Refund policy
Order Cancellation & Refund Policy
- Orders can be cancelled within 12 Hours of placement, provided they have not yet been shipped.
- To initiate a cancellation, please contact us at [www.healthynaari.in](http://www.healthynaari.in).
Returns & Refunds
We accept returns and issue refunds only in the case of damaged products
Proof Required
- Customers must provide a clear unboxing video that captures the entire process of opening the package and clearly shows the condition of the item upon delivery.
- Important Refunds or replacements cannot be processed without an unboxing video.
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Refund Process
- Once the proof is verified and approved, refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method used during purchase.
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Non-Refundable Items
The following items are not eligible for refunds or returns :
1. Used or Opened Products: Items that have been opened or used after delivery.
2. Customer-Damaged Items: Products damaged due to improper handling by the customer.
3. Products Without Proof: Items for which an unboxing video has not been provided.
4. Items Without Original Packaging: Products returned without their original packaging intact.
For any further assistance, feel free to reach out to us at [www.healthynaari.in](http://www.healthynaari.in).